FAQ
Here you will find all the answers to the questions you ask yourself.
What is your delivery policy?
To allow you to benefit from your products as quickly as possible, we deliver to France including Corsica, the French Overseas Territories, Europe and other countries, see our delivery policy for the countries concerned.
My order is late?
Sometimes delivery providers encounter logistical problems, causing a delay in the delivery of your order.
Don't worry, we are tracking your package and will be sure to keep you informed.
Contact us directly or leave us a message: 06 87 07 34 71 or by email: contact@mabouticdeco.fr
How will I be reimbursed?
Once your return has been made and the package has been processed, you will be reimbursed using the same payment method as that used during the purchase.
We invite you to consult your bank account or your Paypal account within the following 10 days to verify that your reimbursement has taken place.
How long does it take to return an item?
Items can be returned up to 30 days without having been unpacked, after this period, we reserve the right to refuse the return.
Return address to headquarters:
Ma Boutique Déco - 176 rue Galliéni - 92100 Boulogne-Billancourt.
In the event of an order error, the return will be the responsibility of Ma Boutic Déco.
What payment options do you accept?
We accept payments from all major debit and credit cards as well as payments via PayPal secure platform.
All our payments are secure and we do not have access to them.
Can I pay for my order in several installments?
Yes, with your PayPal account, you can pay in 4 installments without fees.
With Klarna, pay in 3 installments free of charge on our secure platform site.
What is your privacy statement?
You can view them at the bottom of our home page.
I live outside France, can I place an order?
Yes, you can order, please see our delivery policy. For all other locations, please contact us via the contact us tab or by email: contact@mabouticdeco.fr
Do you have a store?
No, we are only present as an e-commerce site on the internet.
Ma Boutic Deco
If you have any questions, do not hesitate to contact us.